|
Here you will find hardware drivers and information about setting up cash drawers, pole displays, and receipt printers.
POSitive support will only cover receipt and label printer brands mentioned on this page. POSitive, at its sole discretion, may require payment of an additional fee to support any brand not listed here. POSitive also reserves the right to not support any brand not listed here.
DISCLAIMER:
This information is provided as a courtesy to POSitive Software customers and is subject to change at any time by the hardware manufacturers.
------------------------------
PAGE INDEX
------------------------------
------------------------------
WINDOWS DRIVERS & UTILITIES for RECEIPT PRNTERS & LABEL PRINTERS
------------------------------
Here are links to manufacturer's websites to download their drivers
Back to the top
------------------------------
RECEIPT PRINTER and CASH DRAWER CONTROL CODES
------------------------------
1. To change the Cash Drawer Trigger Code in POSitive, go to Maintenance, Station Manager, click on the down arrow next to Devices and select Cash Drawer.
2. To change the Receipt Printer Control Codes in POSitive, go to Maintenance, Station Manager, click on the down arrow next to Printer/E-Mail and select an item (e.g. Invoice), next to Physical Printer click on the Browse '...' button, highlight Generic Receipt Printer (in most cases), choose Edit, select the Receipt Printer Setup tab.
- Epson, POS-X, Bixolon, Star BSC-10 and other ESC/POS compatible printers:
Cash drawer trigger: 27,112,0,64,240
Partial cut (option): 27,105
Epson alternate cash drawer trigger: 27,112,48,40,40 (TM-T88 with USB interface. Generates longer pulse)
Special Epson cash drawer trigger with CR and LF: 27,112,48,64,240,13,10
SPECIAL NOTE FOR BIXOLON SRP-350III PRINTERS: The cash drawer connector is located on the bottom of the printer. The connector next to the power port is for Ethernet.
SPECIAL NOTE FOR APG CASH DRAWERS USING CD-014A CABLE: Look for a label wrapped around the cable that shows the part number. The CD-014A cable is for use with Star printers only. If you are switching from a Star to an Epson (or compatible) printer you must also switch to a CD-101A "all-in-one" cable that works with both Epson (and compatible) and Star printers. If the standard Epson trigger code doesn't work, try this one: 27,112,1,64,240
SPECIAL NOTE FOR SAM4S GIANT-100 PRINTERS: In Window's Devices and Printers right click on the SAM4s Giant 100 and select: Printer Properties – General Tab – Preferences – Paper Quality Tab – Change Paper Source From Automatically Selected to: RECEIPT [NO FEED NO CUT]
Star: (NOTE: The Star BSC-10 is Epson compatible and does not use these codes. The TSP100 series is no longer supported by POSitive.)
Cash drawer trigger: 7 (Try 7,7 if you need a longer pulse)
Partial cut (option): 27,100,48 or 27,100,49
Other printer control codes: http://keyhut.com/popopen.htm
Back to the top
------------------------------
LABEL PRINTER
------------------------------
- Zebra and Bixolon:
These are the only brands of label printers currently recommended and supported for use with POSitive products.
Back to the top
------------------------------
POLE DISPLAY
------------------------------
To change the Pole Display Code in POSitive, go to Maintenance, Station Manager, click on the down arrow next to Devices and select Pole Display.
Control Codes (For use with POSitive Software products)
- UTC Standard Mode
Logic Controls PD3000, PD6000, TD3000:
Line 1: 31,20
Line 2: 10,13
Characters per line: 18
- Epson DM-D110 (works with most Epson poles):
Line 1: 27,61,2,12
Line 2: 10,13
Characters per line: 18
- Partner Tech CD5220, CD7220 (also works with Sam4s):
Line 1: 12,27,91,72
Line 2: 27,91,75,13
Characters per line: 20
Pole Display Setup Instructions
Download: http://docs.gopositive.com/poledisplaysetup
Pole Display Drivers & Utilities
Many brands of pole displays are capable of emulating one or more of the displays shown above. For example, POS-X pole displays can emulate all three. If your pole display does not use one of these emulations, then there is a very good chance that it will not be compatible with POSitive products.
Back to the top
------------------------------
MISC HARDWARE INFORMATION
------------------------------
3 1/8" thermal receipt paper for Epson, Star, POS-X and other brands of thermal receipt printers can be purchased through most office supply stores.
Dot-matrix printers use 3" single or 2-ply paper and ribbons which can also be purchased through most office supply stores. The Epson ERC-38 series ribbon will work with most Epson, Samsung and POS-X dot-matrix receipt printers.
Setup and Configuration Documents
Back to the top
Updated 11/13/2023
|
